March, 2013

March 2013 Newsletter

In this issue… Welcome to our Newsletter Delivering Your Top Priority Inspire Your People To Go ‘Beyond the Call’ IoD Director General Visits Worcester Receiving the Francis Christie Newsletter Welcome! As businesses continue to face economic uncertainty and low growth in 2013, we raise challenging questions about your focus on strategy and of how to engage your employees. What...

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What Is Your Top Priority Task?

How Long is Your ‘Big Job’ List? How many important things are you aiming to do at the moment? How many of these can you focus on at a given time? A newly appointed Chief Executive explained to me in a recent conversation how he had taken those around him by surprise by delaying a strategy review of the business activites. Why did he do this? Because he realised that they first...

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Discretionary Effort – Beyond the Call

Beyond the Call When was the last time you felt let down by being dealt with by a ‘jobs-worth’? Or when were you last inspired by someone who went the extra mile? How did that influence your view of the business they worked for? And which of these businesses will you go back to? An Age Old Challenge How would your business fare against a measure of whether your employees willingly...

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