Skills Training Courses

Training and Development at FCL

Francis Christie delivers a wide range of skills courses to our clients.

Courses are built around well established content and adapted to meet your specific requirements.

Our team have many years both of practicing the skills in real business contexts, as well as being qualified and experienced trainers, facilitators and coaches.

On this page, you will find examples of courses we have delivered for our clients. Do get in touch if any of these topics are of interest for your business, and you can also contact us to discuss other subjects – we can offer much more than is shown. Use the headings here to find your way around the topics.

Leadership and Management Development

  • Strategic Thinking and Strategic Planning
  • Practical Finance for Budget Holders
  • Characteristics of Highly Performing Teams
  • Team Leadership
  • The Manager as Coach
  • Motivating Your Team
  • Delegation
  • Managing Performance
  • Effective Business Meetings
  • Facilitation Skills – Leading more complex meetings
  • Managing Discipline and Grievance
  • Planning, Organising and Developing Your Team

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Practical Business Skills

  • Understanding Communication
  • Effective Presentations
  • Working in Teams
  • Project Management
  • Process Improvement Techniques
  • Creative Problem Solving
  • Report Writing in Plain English

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Sales & Account Management

  • Strategic Selling and Account Management
  • Selling Skills
  • Sales Presentations
  • Customer Account Management

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Personal Insight and Effectiveness

  • The Busy Manager – Prioritising and Time Management
  • Finding Your Motivation at Work
  • Handling Conflict and Influencing
  • Emotional Intelligence – Understanding and Managing Yourself
  • Critical Thinking

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 The Training Team

All our associates participate in training programmes within their specialist areas. You can read about these team members, who most regularly deliver training by clicking on our names: Richard Procter, Francis Christie, Jacqui Temple and David Parsons
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