Business Tools – The Balanced Scorecard

We use a wide range of tools when working with your business and teams, including the Balanced Sscorecard.

What is the Balanced Scorecard?

The Balanced Scorecard is a world renowned strategy implementation model popularised by Dr Robert Kaplan and David Norton in the early 1990s, which ensures you address each key area of your business to produce a balanced plan for your business:

  • Customer and market objectives
  • Financial objectives
  • Process performance objectives
  • People, learning and organisational development objectives

According to the Balanced Scorecard Insitute, it is used to “align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals” . For a summary of this in everyday language, the Business Balls website is the place to go.

The Balanced Scorecard at Francis Christie

Our specialists have been helping clients develop and implement Balanced Scorecard based plans since 2002 and regularly align Balanced Scorecard planning with other tools such as GOSPA and the Strategic Staircase.

Call us on (+44) 1905 641528 or complete the contact form on this page to talk to us about how we can support your strategy development

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