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CMI Research: Trust Me, I’m a Manager

Would you let your doctor treat you, if you found out that they did not have any training? Research by the Chartered Management Institute (CMI) showed that many people join an organisation, because of their reputation, but leave because of their experience of a ‘bad manager’. Yet every year British businesses let thousands of managers loose on their people, without equipping them...

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Selling: New Techniques or Snake-oil?

Some clients get excited about new techniques or new methods that will ‘solve all their problems’. I know of at least one company, where the directors dread the CEO’s next international flight. Why? Because he has a history of coming back to the office, throwing down the ‘in-flight’ magazine and saying ‘This looks like a great idea! Why don’t we try...

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Leadership Opportunities July 2014

 In this issue… Leadership: Would You Take The Penalty? Jonny Wilkinson – My Hero Recommended: How To Build Your Personal Brand Would You Like Your Own Copy (of the Francis Christie Newsletter)? Leadership: Would You Take The Penalty? World Cup Penalty Shoot-out: Would You Volunteer? Can you carry the weight of a nation’s expectations on your shoulders? Volunteering to take a...

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David Moyes Departure – a Failure of Leadership

David Moyes was sacked from his job as Manager of Manchester United Football team on the 22nd April. See: http://www.bbc.co.uk/sport/0/football/27107795 Did he ‘deserve it’? Or was there a much larger failure of leadership at Manchester United? Let’s go back to the beginning. Who was responsible for managing the departure of Sir Alex Ferguson and choosing his successor? Who decided what the...

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Pivotal Moments in Leadership: Nelson Mandela

Nelson Mandela’s decision, on how he would respond to his imprisonment for 27 years, is one of the most historic ‘pivotal moments in leadership’. As Nelson Mandela said himself “As I walked out the door towards the gate that would lead to my freedom, I knew that if I didn’t leave my bitterness and hatred behind, I’d still be in prison.” Nelson Mandela had every reason to feel victimised and...

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August 2013 Newsletter: Success

In this issue… Welcome! Three Rules for Success – Questions for Your Board The Missing Middle Businesses – is Support Coming Your Way? The Less Famous Past of Sir Alex – Pivotal Moments in Leadership Receiving the Francis Christie Newsletter Welcome! This time, we’re  talking about success. How do you get success in your business? We look at what others have...

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