Rapid Improvement at an Engineering Client

The Situation (Before partnering with FCL)

A longstanding business with a track record of succesfully designing, manufacturing engineering products was a supplier of solutions and products to the main contractors for government contracts in the UK. When they engaged the services of the Francis Christie team, the delivery of these services had begun and the CEO was keen to improve the quality and reliability of products and projects, whilst ensuring a manageable cost base in its manufacturing and project management.

The Challenge (Presented to FCL by our client’s Board of Directors)

Our client’s enviable reputation was for top quality products, but they were competing with companies providing ‘good enough’ solutions to their market that could offer lower prices to main contractors. At the same time, they faced delays on the delivery of some major projects- these projects had a value of several million pounds and a lead time of 18 months to 2 years. The CEO engaged us to support them in 2 ‘Kaizen’ Rapid Improvement Projects to, in the first project, reduce the cost of a particular broadcast product, whilst maintaining its quality of signal and durability and, in the second project to reduce lead time and cost of project delivery.

What did we do?




NB – The facts in this case study have been verified and we anticipate Board level approval to publish this case study with identifying information within the next month.


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